Kojima
Kojima is a Bic Camera subsidiary with 140+ stores, offering Apple products with a suburban focus.
Overview
- Official name
- Kojima Co., Ltd. (Bic Camera Group)
- Website
- www.kojima.net
- Headquarters
- Tokyo, Japan
- Apple partnership
- Apple Authorized Reseller
- Store count
- 140+ stores
- Online store
- Yes
- Ships internationally
- No (domestic only)
- Payment methods
- Credit/Debit cards, Cash, IC cards
- VAT refund for tourists
- Yes
- Warranty
- 1-year Apple standard warranty.
- Customer support languages
- Japanese
Kojima by the numbers
About Kojima
Kojima is a multi-brand electronics retailer, founded in 1955, with 71 years in market, operating 140 stores across Japan. Part of Bic Camera. Within Japan's Apple retail map, Kojima occupies a niche specialty position.
Kojima's acquisition by Bic Camera in 2012 was Japan's largest single electronics retail acquisition of the 2010s, creating Bic Camera Group's combined ~180-store regional footprint that still trails Yamada Denki's 500-store independent chain.
The Kojima story
Kojima is a 140-store electronics chain founded in 1955 in Utsunomiya, Tochigi Prefecture, and acquired by Bic Camera in 2012. The chain operates as Bic Camera's regional arm in cities where the Bic Camera flagship format would be too large - typically suburban shopping centers and tier-2 Japanese cities. Pricing and Apple inventory mirror Bic Camera's central pricing system.
For tourists, Kojima's value proposition is geographic: if you're in a Japanese city without a Bic Camera flagship but have a Kojima nearby, the same tourist tax-free offering applies through Bic's centralized backend.
What Kojima is known for
Bic Camera's regional sister chain (acquired 2012), 140 stores in suburban and tier-2 Japanese cities where Bic flagship format doesn't fit, and tourist tax-free via Bic's centralized backend.
How Kojima prices
Kojima operates with firm sticker pricing. The displayed price is the price. Savings come from formal promotional windows such as festive sales, back-to-school, and Black Friday, not from store-level haggling. Their pricing changes occasionally but not predictably. Promotional windows are a more reliable savings driver than week-to-week pricing fluctuation here.
Tourist & foreign-buyer experience at Kojima
English support at Kojima is limited. Staff often rely on translation apps for anything beyond a basic transaction. Bringing Google Translate is the reliable approach for foreign visitors. Tourist VAT refund documentation is supported. Bring your passport at point of sale and Kojima will generate the refund-eligible invoice. Claim the actual refund at airport departure. International credit cards including Visa and Mastercard are accepted, which is useful for tourists without local banking.
Where Kojima sits vs Japan alternatives
In Japan's Apple retail market, Kojima's closest comparisons are Edion (multi-brand electronics, 1,200 stores) and Bic Camera (alternative channel, varies). Each of these competes on a different axis. Store count, retail format, pricing discipline, and geographic coverage all differ. The right alternative depends on whether you are optimizing for the lowest absolute price, in-person Apple-experience retail, or proximity.
What makes Kojima worth choosing
Kojima is best-known for iPhone. These are the categories where their pricing, inventory depth, and retail experience meaningfully differentiate from Japan's broader Apple retail. As a multi-brand electronics chain, Kojima's strength is convenience and bundled household-electronics shopping rather than Apple-specialist consultation. If you are buying Apple alongside other electronics, the combined-cart pricing often produces meaningful savings versus Apple-only specialty stores.
Pricing Strategy
Bic Camera group pricing. Suburban locations complement Bic Camera's urban focus.
Negotiation Tips
- Bic Camera points compatible
- Tax-free at select locations
VAT Refund for Tourists
Tax-free available at select locations.
Warranty
1-year Apple standard warranty.
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Price observations not yet available for this retailer.
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