HKTVmall
HKTVmall is Hong Kong's largest online shopping mall, selling Apple products through third-party sellers.
Overview
- Official name
- Hong Kong Television Network Limited
- Website
- www.hktvmall.com
- Headquarters
- Hong Kong
- Apple partnership
- Third-party retailer
- Store count
- Online only
- Online store
- Yes
- Ships internationally
- No (domestic only)
- Payment methods
- Credit/Debit cards, FPS, Alipay HK
- VAT refund for tourists
- No
- Warranty
- Warranty depends on seller. Ensure purchasing from authorized sellers for Apple warranty.
- Customer support languages
- Chinese, English
HKTVmall by the numbers
Prices last refreshed today.
About HKTVmall
HKTVmall is an online marketplace, founded in 2015, with 11 years in market, operating online-only in Hong Kong. Within Hong Kong's Apple retail map, HKTVmall occupies a established mid-tier position. We currently track 7 Apple products at HKTVmall against 6 competing retailers in Hong Kong.
HKTVmall was originally founded as Hong Kong Television Network - a streaming TV service that was denied a free-to-air TV license by Hong Kong's government in 2013, prompting the company to pivot entirely into e-commerce. By 2024, HKTVmall had become Hong Kong's largest online retailer with revenue exceeding what the company had projected from its original TV business plan.
The HKTVmall story
HKTVmall launched in 2015 as Hong Kong's leading online retail platform, founded by Ricky Wong (also founder of HKTV - Hong Kong Television Network). The platform pivoted from streaming TV ambitions (which were blocked by Hong Kong regulatory decisions in 2013-14) to e-commerce, becoming Hong Kong's dominant online general retailer.
For Apple specifically, HKTVmall offers competitive online pricing with HKTVmall coin loyalty rewards (HKTVmall's proprietary cashback currency). Pricing tracks Apple HK + Fortress within 2-3%. Same-day delivery in Hong Kong for most orders. For tourists, HKTVmall is largely irrelevant - the platform is built for HK-resident delivery and the in-store experience at Fortress or Apple HK is more practical for short-trip purchases.
What HKTVmall is known for
Hong Kong's leading online general retail platform (2015), competitive Apple pricing with HKTVmall coin loyalty stacking, and same-day delivery across Hong Kong for HK residents.
How HKTVmall prices
HKTVmall operates with firm sticker pricing. The displayed price is the price. Savings come from formal promotional windows such as festive sales, back-to-school, and Black Friday, not from store-level haggling. Their pricing is volatile. HKTVmall's prices move meaningfully week to week, so checking back across a 7 to 14 day window before a large purchase can pay off.
Tourist & foreign-buyer experience at HKTVmall
English support at HKTVmall is excellent. Full transactions including warranty registration, configuration consultation, and accessory bundling can be completed in English at flagship locations. Hong Kong charges 0% sales tax, so there is nothing to refund at airport departure. The price you pay at HKTVmall is the final price for tourists and residents alike. International credit cards including Visa and Mastercard are accepted, which is useful for tourists without local banking. Next-day delivery is standard for Hong Kong addresses. Tourists staying at hotels can usually arrange hotel delivery with tracking.
Where HKTVmall sits vs Hong Kong alternatives
In Hong Kong's Apple retail market, HKTVmall's closest comparisons are Fortress (alternative channel, varies). Each of these competes on a different axis. Store count, retail format, pricing discipline, and geographic coverage all differ. The right alternative depends on whether you are optimizing for the lowest absolute price, in-person Apple-experience retail, or proximity.
What makes HKTVmall worth choosing
HKTVmall is best-known for AirPods and iPad. These are the categories where their pricing, inventory depth, and retail experience meaningfully differentiate from Hong Kong's broader Apple retail. As an online marketplace, HKTVmall's competitive value compounds when you stack the featured bank card discount, exchange or trade-in bonus, and loyalty point earning. The headline sticker price is rarely the actual transaction price for sophisticated buyers.
Pricing Strategy
Marketplace pricing - varies by seller. Can be competitive but verify seller authenticity.
Negotiation Tips
- Compare seller ratings
- Check for promotional codes
- Verify product authenticity
VAT Refund for Tourists
Not applicable - Hong Kong has no sales tax.
Warranty
Warranty depends on seller. Ensure purchasing from authorized sellers for Apple warranty.
Explore more from HKTVmall & Hong Kong
- Setting Up Your New MacBook Bought in Vietnam - Language, Region & iCloud GuideSetup MacBook bought Vietnam - change language from Vietnamese, set region to In
- Can I Return Apple Products Bought in Vietnam If There's a Problem?Return Apple products bought Vietnam - store policies, refund rules for tourists
- Price Match Trick in Vietnam - Show One Store's Price to Get a Better Deal at AnotherUse this price match trick at Vietnam stores to get a better deal on Apple produ
- Paying in VND vs USD in Vietnam - Which Gets You a Better Apple Price?Should you pay in VND or USD for Apple products in Vietnam? We break down DCC tr
User reviews of HKTVmall
No reviews yet for this retailer. Be the first to share your experience with HKTVmall - help future buyers make informed decisions.
Recently bought here
No recent purchase reports yet for HKTVmall. If you've bought, share what you paid and where - your data point helps the next buyer calibrate expectations.
See current HKTVmall prices
Compare prices across all retailers in Hong Kong